Privacy Policy
SnackShow ("we," "our," or "us") is committed to protecting the privacy of our users. This privacy policy explains how we collect, use, store, and share personal information collected through our mobile app.
Personal Information We Collect
We may collect the following personal information from our users:
1. Device information ：information about the device that the user is using to access the app, such as the make and model of the device, the operating system and version, and the device ID. This information can help us optimize the app's performance and compatibility for different devices.
2. Log information：When you use our product and service or view the content provided by us, we automatically collect and store certain information in server logs. Such as the date and time of access, the pages or screens viewed, and the actions taken within the app. This information can help us understand how users are interacting with our app and identify any issues or bugs.
3. Location information：This refers to data about the user's geographic location, which can be obtained through the device's GPS, Wi-Fi, or cellular network signals. This information can be used to provide location-based services or content within the app.
4. Information from third-party：
a. Third-party account information: if you use the account of a third party (such as Facebook/Google/Apple ID) to log into our services, we will obtain your account information from such platforms. This information can be used to create an account, so you can log in directly.
b. Third-party payment agency information: if you purchase in our app, the third-party payment service providers working with us (such as Apple pay, Google Pay) will provide us with your payment information or its updated information, so as to verify your payment status and proceed with your paid services. Please note that we collect only the information of your purchased product, payment serial number and channel ID, we don't collect your bank account number, password or other payment information.
How We Collect Personal Information
We collect personal information when users:
1. Register for an account
2. Use our app's features and services
3. Submit feedback or support requests
4. Participate in surveys or promotions
We may also collect personal information through cookies and other tracking technologies.
How We Use Personal Information
We use personal information for the following purposes:
1. To improve our app's features and services
2. To allow you purchase products and services
3. To handle your registration and log-in request
4. To communicate with users about updates and new features
5. To respond to user inquiries and support requests
6. To comply with legal obligations
How We Store and Protect Personal Information
We store personal information on secure servers and take reasonable measures to protect against unauthorized access, use, or disclosure. We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.
How We Share Personal Information
We may share personal information with the following third-party partners:
1. Service providers that help us operate and improve our app
2. Advertisers that provide personalized ads to user
3. Analytics providers that help us understand app usage
If you use such services provided by third parties on our platform, you agree to its direct collection and processing of your information. The collection and processing of information by such providers follow its own privacy provision as below:
We will also do our best in examining the access qualifications of such thirty-party partners and impose lawful, compliant and secure requirements thereon. To protect your information security to the maximum, we strongly recommend you to read their privacy provisions.
We may also share personal information if required by law or to protect our legal rights or the rights of our users.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Your Rights
As a user of our app, you have certain rights with respect to your personal information, including:
1. The right to access the personal information we hold about you;
2. The right to request that we correct any inaccuracies in the personal information we hold about you;
3. The right to request that we delete your personal information, except where we are required to retain it by law;
4. The right to object to the processing of your personal information, including for direct marketing purposes;
5. The right to request that we provide your personal information to you in a structured, commonly used and machine-readable format, and to transmit that data to another data controller.
To exercise any of these rights, please contact us using the contact details provided in this privacy policy.
We will respond to your request as soon as reasonably possible, and in any case within the time limits prescribed by law. We may request proof of your identity before processing your request.
Please note that we may need to retain certain personal information for a period of time in order to comply with our legal obligations, such as record keeping obligations, and to complete any transactions that you began prior to requesting a change or deletion.
Children’s Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete that information as soon as possible.
If you are a parent or guardian and you believe that your child under the age of 13 has provided us with personal information, please contact us so that we can take steps to delete such information.
We encourage parents and legal guardians to monitor their children's use of the internet and to help enforce our Children's Privacy policy by instructing their children never to provide personal information through our app or website without their permission.
Note: The specific age limit mentioned in this clause may vary depending on the country or region where you operate, so it's important to check the relevant laws and regulations to ensure compliance.
Contact Us
If you have any questions or concerns about our privacy policy or data collection practices, please contact us at plotshow.service@gmail.com.
Changes to Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the updated terms on our app or by sending you an email. We encourage you to periodically review this page for the latest information on our privacy practices.
Compliance with Laws and Regulations
We comply with all relevant laws and regulations, including the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in California.